Friendly, local service… nationwide
In Central & South Somerset, Jackson provides a wide range of lift and escalator maintenance, repair and modernisation services. Our friendly, local and fully qualified maintenance engineers are there to help with passenger, goods, platform and stair lifts, along with escalators and moving walkways.
Our local engineers report to our Bristol Regional Office in Yate, and provide a reliable, local 24/7, 365-day emergency call-out service for those customers with a Jackson maintenance agreement.
Comprehensive Local Coverage
Our dedicated maintenance engineers provide extensive coverage across:

Although a predominantly rural region of the southwest, Central and South Somerset’s tourist industry is a major employer and contributor to the wealth of the area. Within this industry, the hospitality market is becoming increasingly competitive, and hoteliers and restaurant owners must ensure that guests leave with a positive impression from their experience.
Part of that experience includes travelling in a lift when buildings have one, so reliable maintenance is essential for customer satisfaction. Jackson understands this need implicitly, which is why we are proud to maintain the lifts at Musgrove Park Hospital in Taunton.

Frome
What to Expect from a Jackson Maintenance Visit
Our local engineers working in Central & South Somerset report to our Bristol Regional office in Yate, where customer relationship management is handled by our locally based administrators, supervisors and managers.
Our maintenance engineers are equipped with company-issued tablets, allowing them to view, manage and report on their allocated work and check if any messages or specific notes have been left regarding the equipment they are about to service.
At the end of their maintenance visit, if your site contact is unavailable to discuss our work, a member of our administration team will contact you directly to provide an update and outline any follow-up actions that may be needed.

Minehead
Local Engineers to serve Local Clients
In almost all instances, our local lift maintenance engineers live within a short drive of a customer’s premises where, under contract, we maintain their lifts and escalators. As a relationship-focused business, this policy has helped Jackson to provide customers with continuity and has assisted us in developing long-term, positive partnerships with our clients. Jackson lift engineers who undertake routine maintenance all have dedicated rounds which, combined with their local knowledge of traffic conditions, reduce travel time and help us to respond quickly to emergency service calls.
Bridgewater, Burnham-on-Sea, Chard, Frome, Glastonbury, Minehead, Taunton, Wells, Wincanton, Yeovil, and the surrounding areas

Glastonbury