Openness & Transparency

Jackson are immensely proud of our long-standing customer relationships we have, many of which have lasted over several decades. Aside from the day-to-day services that Jackson is well-known for, we believe our ethos of openness and transparency in everything we do underpins the successes we have with customers nationwide.

Being open and transparent means:

Providing clear and honest answers to questions
Informing you quickly if we find a problem with your equipment
Providing impartial advice when undertaking modernisation work
Providing impartial advice and solutions when undertaking repair work
Providing impartial advice and solutions when undertaking new installation work
Giving clear jargon free information when estimating
Keeping you informed of work progress