Friendly, local service… nationwide
Local experienced Jackson engineers provide customers with reliable lift, escalator, platform, and stair lift maintenance, as well as repair, modernisation and installation services. Our customer-friendly maintenance engineers are all fully qualified and directly employed by Jackson.
Operating from our Bristol Regional Office in Yate, our engineers support customers who have a maintenance contract with us to provide a reliable local service covering a wide variety of passenger lifts, escalators, and disability access lifts. Under contract, we also provide a local 24/7, 365-day emergency call-out service.
Comprehensive Local Coverage
Our dedicated maintenance engineers provide extensive coverage across:

Like other parts of the wider Somerset area, tourism and leisure are extremely valuable to the local communities. A key attraction is the city of Bath, a unique, double-inscribed UNESCO World Heritage location that attracts over six million visitors annually to experience its Georgian architecture and Roman ruins. Bath has a population of 94,800 people and covers 9.4 square miles of East Somerset.
The Bath and East Somerset areas are also hubs for high-tech manufacturing, specialised food production, and aerospace and digital technologies that form part of the “Silicon Gorge” cluster. These commercially valuable industries, along with those in the catering and hospitality sectors, will require reliable lifts for the efficient movement of passengers, goods, and freight, something Jackson helps with across the region.

Bath
Management & Communication
The local Jackson administration team and management that oversees our work in Bath and East Somerset is located at our Yate office in Bristol.
When a Jackson engineer arrives for a scheduled maintenance visit, they will first check in with your nominated site contact to ask about any problems you may have experienced with the lift.
If your site contact is unavailable at the end of the visit, a member of our administration team will contact you directly to provide an update and outline any follow-up actions that may be needed.

Radstock
Serving Local Clients
Almost all Jackson local lift and escalator maintenance engineers for this region live in the Bath and East Somerset areas and work to dedicated routes organised by postcode. All daily visit information and scheduling is dispatched via our national lift maintenance database directly to each engineer’s company-supplied tablet.
Jackson engineers are all DBS checked, fully experienced, and hold the appropriate qualifications for their work. Our policy of directly employing friendly, local engineers allows us to reduce travel time and respond rapidly to service calls and emergencies. This local presence is essential for building long-lasting relationships and trust, which is vital in all instances, but of particular importance in the healthcare and residential sectors.
Bath, Bruton, Keynsham, Midsomer Norton, Radstock, Whitchurch, and surrounding areas.

Keynsham