Princes Quay, Hull City Centre

Project details:

  • Escalator Maintenance

Originally opening in 1991 and based around a central atrium, the four-storey Princes Quay Centre, Hull was built on stilts over the town’s Princess Dock. The centre is not simply for just shopping as it has a Vue Cinema, 12-lane bowling alley, soft play, Quasar (laser game) facilities and a great selection of well-known restaurants. 

Recently, Princes Quay was acquired by Tokyo Industries Limited, a private company based in the North of England. Tokyo Industries’ intention is to revitalise, reposition and create a new urban waterfront environment. This will include adding some new and creative spaces including a brewery and additional entertainment venues.

The Jackson local maintenance team, operating from our Manchester office, have been maintaining the lifts at Princes Quay for some considerable time and had built up a good relationship with the Centre’s Management. During the summer of 2021, and following on from the change of ownership, Jackson were asked if we would take over the maintenance of the escalators.

The aim of the Princes Quay’s management was to have only one maintenance provider for their lifts and escalators. After some discussions and budget submissions with the Centre, Jackson were awarded the additional maintenance contract for the Centre’s escalators. Our local team were delighted with the news of the award which reflected the positive working relationships our engineers and administration staff had developed with Princes Quay’s staff and our competitive budget submissions.

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