We have an opportunity for a Service Supervisor, based at our busy London office, and applications are invited from suitable candidates for this position.
The successful applicant should have a strong knowledge of lift maintenance service. They should be self-motivated to help build the development of the service department and have the ability to communicate with clients, suppliers and employees.
The main areas of responsibility will include, but not be limited to, the following:
- Planning and supervising works, ensuring they are carried out safely and efficiently.
- Supervising and organising the day-to-day activities of your engineering team.
- Updating information and responding to messages using the company computer network.
- Processing service reports, callout reports, client/consultant survey reports, thorough examination reports and client correspondence.
- Investigating and reporting any accidents or incidents.
- Conducting technical surveys/specific risk assessments/release training.
- Communicating effectively with project managers, engineers and clients.
- Liaising with suppliers and sub-contractors to obtain spare parts and oversee specialist sub-contractors’ works.
- Carrying out engineer and site audits on a regular basis.
- Assisting the repairs department when the need arises.
- Attending departmental and client meetings.
The ideal candidate should have a:
- Strong understanding of lift maintenance, safety protocols, and relevant regulations.
- Keen eye for detail to ensure all safety measures are followed.
- Current valid driving licence.
- DBS check will be required.
Benefits of the position, for the right applicant, include:
- Competitive salary, based on proven experience.
- Company vehicle or Cash Allowance scheme.
- Participation in the company profit share scheme, after a qualifying period.
- Stakeholder pension scheme.
- 25 days paid holiday, in addition to public holidays.
- Medicash Health scheme and Wellbeing scheme.
- Enhanced Maternity and Paternity Scheme, after a qualifying period.
Still interested?
or please apply (in confidence) together with your CV to: careers@jacksonlifts.com.